At ATEC, we’re committed to keeping your testing on track. Use the form below to request technical support — whether it’s setup questions, calibration certifications, manual requests, unexpected issues, or troubleshooting help. Our team will review your request and respond promptly.
*Technical support is available exclusively for active ATEC rentals.
Return Packaging Instructions:
Please be advised that it is the customer's sole responsibility to properly package and insure all equipment for full replacement value when shipping back to Advanced Test Equipment Corporation. Any damage incurred during return shipment is the responsibility of the customer in its entirety. This includes accepting any and all financial responsibility for the incurred damage or loss, and filing a damage claim with the carrier.
Please retain all original packaging materials to use for the return of this equipment. This equipment needs to be packaged in exactly the same manner for return to Advanced Test Equipment Corporation as it was upon receipt at your facility. Protrusions and/or corners including handles, rack mounts, knobs, switches, connectors, etc. may require additional protection.
If you have any questions on how to properly pack the equipment for return shipment, please contact our Shipping Department at (800) 404-2832 ext 802.
All equipment must be returned freight prepaid.
To: Advanced Test Equipment Corp.
Attn: Receiving
10401 Roselle Street
San Diego, CA 92121
Common FAQ Videos:
