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Rentals

Rentals begin the day the equipment is shipped or picked up, so this includes transit time.
 
  1. Weekly rental is 7 days from the day it ships.
  2. Bi-weekly is 14 days from the day it ships.
  3. Monthly is 30 days from the day it ships.
By 9AM on the day it is due (7th day for weekly, 14th day for biweekly, and 30th day for monthy).

If a rental period expires during the weekend, it must be returned by Friday or the following Monday before 9AM.
As long as you need. After the initial committed rental period, the rental prorates daily.
Once the equipment arrives at the ATEC Receiving Department subject to end of rental inspection, the rental period ends.
Contact our technical support team at (800) 404-2832, then press 3. You may also contact your account manager by dialing the same number, followed by their specific extension.

Shipping

Yes. ATEC can prepay and bill the shipment or ship on your account at any speed requested.
Equipment must be returned safely packed in our original packaging OR something comparable. Missing crates will be billed as an additional cost if not returned.
No Return Material Authorization (RMA) form is needed for returning rentals. Ship equipment back to our headquarters at:

Advanced Test Equipment Corporation
Attn: Receiving Department
10401 Roselle St.
San Diego, CA 92121

See our Return Shipping Note for additional info.
Yes. The customer is liable for equipment during transit time.
Yes. All equipment can be picked up and dropped off at our headquarters at:

10401 Roselle St.
San Diego, CA 92121

New Customers

If you do not have an existing account with ATEC, your company will need to complete our credit application.

If you do have an account, log in here.
Security deposits are requested to ship new rentals when credit criteria is not met. They are returned once the equipment is inspected by our lab within 5–7 days upon receipt.

 
If a rental contract is set up on credit card terms, the card will automatically be charged on the invoice due date.
ATEC is ISO 9001 certified and ISO 17025 accredited. Certificates can be found here.

Equipment

ATEC offers full testing solutions across EMC, power, environmental, electrical, communications, NDT/inspection, general purpose, and more.
All equipment includes standard NIST traceable calibration when applicable.
Yes. ATEC has 9 in-house A2LA accredited calibration labs which support the full compliant ISO 17025 calibration of rental and customer-owned equipment.
Yes. ATEC provides all rental equipment with standard accessories. Optional accessories are often available for rent as well.
All orders include calibration certification or certificate of conformance as well as quality assurance checklists and a packing slip.